Skip to content

What records should a subcontractor keep to prove delay and disruption?

Keep a site diary, allocation sheets, dated photos and a log of instructions, notices, payments and deliveries, set up to suit your subcontract.

Updated: . By Jack Butler-Kettle, Construction Claims Consultant.

The answer

Each day, record who was where and what they worked on. Note anything that held the work up, such as no access or missing information. Log labour and plant, and date every photograph. Keep every instruction, change, application, notice, receipt, delivery ticket and off-hire note. Give each record a reference, keep a note of every correction, and link each piece of evidence to where it came from. Check your subcontract for the forms it requires, who must sign them and who they go to. Check it too for what triggers a notice, and for any rules on keeping records or holding them for a dispute. How long to keep records can turn on insurance and legal duties, so ask your solicitor rather than assume one period fits all. Keep the originals. Mark anything written up later, so it is never mistaken for a record made at the time. Review key events as they happen and check the whole set regularly. That regular check does not replace keeping on top of notices day to day.

Example

Illustrative example. The scenario and figures are invented.

The facts

Two subcontractors face the same unready site. One keeps a dated diary, photos tied to locations and weekly labour allocation sheets. The other has payroll, undated photos and memory. The two files are then tested side by side.

What happens

  1. The first file is checked against the blocked areas and the hours worked.
  2. The second file leaves more gaps, and more questions about where each record came from.

The outcome

Neither routine decides what is owed or recovered. The comparison shows why records made at the time are worth keeping, and why later entries must never be backdated.

To have a record routine built into the sheets your site team already fills in, see our Delay & Disruption Loss Prevention service.