Source: https://www.quantsurv.com/library/tools/instruction-clarification-email
Content format: Markdown version of the public page.
Content reviewed: 2026-10-14

# Instruction clarification email

Confirm what was requested, identify missing authority or scope and obtain a clear written instruction.

by [Jack Butler-Kettle](<https://www.quantsurv.com/about#jack-butler-kettle>) · About 2 min readShare

## How to use it

Record the actual conversation, drawing and location. Adapt the response to your contract and any immediate safety or programme obligations.

### Instruction clarification email

Record the actual conversation, drawing and location. Adapt the response to your contract and any immediate safety or programme obligations.

[Download blank Word template](<https://www.quantsurv.com/downloads/library/instruction-clarification-email.docx>)

Free blank template for your own project. The completed example is shown below. No email address required.

View the completed example

Completed fictional example

Westhaven refurbishment · 14 October 2026 · Version 1.0

#### Document details

Project

Westhaven refurbishment

From

Westhaven Interiors Ltd, commercial team

To

Alder Mere Projects Ltd, project commercial lead

Date

14 October 2026

Reference

WH-19-01

#### Subject: confirmation requested for partition relocation

At the Level 1 coordination meeting on 7 October 2026, we were asked to relocate 12 m of partition from grid B to grid C. Drawing P-104 revision C is our current package baseline.

Please confirm the authorised instruction, issue the revised drawing and clarify whether removal and making good are included. Our change reference is CH-07.

We are recording the potential cost and programme effects separately. This email does not agree a price or replace any separate notice required by the subcontract.

The completed example uses fictional people, events and records. Replace it with your own verified information and preserve supporting evidence.

## Understanding your results

The completed example uses fictional people, events and records. Replace it with your own verified information and preserve supporting evidence.

## How it works

The Word file provides an unpopulated working structure to complete for your project. The completed fictional example stays on this page.

Read the [related guidance](<https://www.quantsurv.com/variations/tips/confirm-in-writing>) for the context and checks behind this template.

If you need help preparing or reviewing the project records, our [quantity surveying services](<https://www.quantsurv.com/quantity-surveying>) explain the tasks available under a separate appointment. Agree the deliverable, responsibilities and required specialist input before work starts.

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