Source: https://www.quantsurv.com/library/tools/formal-communication-preparation-pack
Content format: Markdown version of the public page.
Content reviewed: 2026-10-14

# Formal communication preparation pack

See the different information needed for a dispute referral, suspension review and termination review before formal action.

by [Jack Butler-Kettle](<https://www.quantsurv.com/about#jack-butler-kettle>) · About 3 min readShare

## How to use it

Use these original fictional preparation records to organise the evidence and obtain advice on the actual procedure. They are not universal notices to serve.

### Formal communication preparation pack

Use these original fictional preparation records to organise the evidence and obtain advice on the actual procedure. They are not universal notices to serve.

[Download blank Word template](<https://www.quantsurv.com/downloads/library/formal-communication-preparation-pack.docx>)

Free blank template for your own project. The completed example is shown below. No email address required.

View the completed example

Completed fictional example

Westhaven refurbishment · 14 October 2026 · Version 1.0

#### Dispute notice preparation

Scroll across if needed to read the whole record. A dash means no value has been entered.

Dispute notice preparation: completed fictional example
| Field | Completed fictional record |
| --- | --- |
| Parties and contract | Westhaven Interiors and Alder Mere Projects; order WH-042 |
| Dispute | £2,000 September assessment difference, rejected in response C-11 |
| Relief sought | Payment of the substantiated balance; interest basis to be checked |
| Documents | APP-09, PN-09, C-09 and C-11; bank record B-17 |
| Procedure | Identify applicable adjudication terms, nominating route and service requirements before issuing |

#### Suspension review

Scroll across if needed to read the whole record. A dash means no value has been entered.

Suspension review: completed fictional example
| Check | Completed fictional record |
| --- | --- |
| Payment position | £2,000 assessed balance unpaid; application difference tracked separately |
| Prerequisites | Payment obligation, final date and any pay less notice to be reviewed |
| Proposed action | No suspension date authorised; review notice period and service first |
| Operational plan | Record affected work, safe handover and restart implications |

#### Termination review

Scroll across if needed to read the whole record. A dash means no value has been entered.

Termination review: completed fictional example
| Check | Completed fictional record |
| --- | --- |
| Alleged ground | Repeated access obstruction alleged; contract ground not yet established |
| Sequence | Review breach notice, remedy opportunity and termination steps separately |
| Authority | Decision and wording require authorised review before any notice |
| Evidence / account | Preserve correspondence, programme, work/property inventory and payment account |

These preparation examples deliberately stop before a legal act. The applicable contract, governing law and facts determine the required content, procedure and consequences.

## Understanding your results

These preparation examples deliberately stop before a legal act. The applicable contract, governing law and facts determine the required content, procedure and consequences.

## How it works

The Word file provides an unpopulated working structure to complete for your project. The completed fictional example stays on this page.

Read the [related guidance](<https://www.quantsurv.com/not-paid/faq/can-i-suspend-work-for-non-payment>) for the context and checks behind this template.

If you need help preparing or reviewing the project records, our [quantity surveying services](<https://www.quantsurv.com/quantity-surveying>) explain the tasks available under a separate appointment. Agree the deliverable, responsibilities and required specialist input before work starts.

[Browse the Library](<https://www.quantsurv.com/library>)
